Webcast Sytem Requirements

No Java
The auction client is a Java program and if it does not run you probably don't have Java installed on your web browser. You can get the Java plugin from Sun Microsystems by clicking on the "Java Get It Now" button below to take you to http://www.java.com and then clicking on "Free download" or "Download Now". Even if you already have Java, reinstalling it can fix a lot of problems.

Java enabled
If you use Microsoft's Internet Explorer it is possible that you have Java installed but not enabled, if so you should select "Internet Options..." from the "Tools" menu and then click the "Advanced" tab. About half way down the list there will be either be the heading "Java (Sun)" or "Microsoft VM", if neither are there follow the above instructions to install Sun Java. If "Java (Sun)" is there tick the "Use JRE ..." option, if "Microsoft VM" is there tick the "JIT compiler..." option. If both headings are there, make sure only one of the above options is ticked. If you make a change restart Internet Explorer and try connecting again.

Firewalls
The Windows firewall and most home firewalls do not block the Internet traffic from the auction client to the server and back. However many office firewalls block this traffic so you may need to either tell the firewall to allow this traffic or use a machine that is not behind a restrictive firewall. Routers often contain a firewall that can block this traffic. The auction server is at IP address 150.101.71.41 and uses UDP ports 5020, 5210 or 5220. The address to allow or ignore is, http://auctions.evansclarke.com.au/webcast/ecn/web1/start.html

Satellite Internet
The auction webcast program runs well over Dialup, ADSL, Cable, GPRS and mobile broadband, however people using the Internet via satellite may experience unworkable delays, dropouts or simply not be able to connect at all. We are investigating ways to improve the service over satellite links but the transmission delays can make live bidding impractical.

Java, the coffee cup logo, and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. or other countries.