At Biddingonline and Evans Clarke National we take your privacy seriously and are committed to keeping your privacy at the forefront of everything we do.
This updated policy along with our Terms and Conditions are designed to clearly inform you on what data we collect, why we collect it and what we do with it.
When you visit our website we may store various pieces of information in relation to your visit that helps us improve our services (such as website navigation), analyse market trends and diagnose errors that occur within our system.
An IP Address is a unique label that your device uses to access a network. When you’re on a mobile device, this typically relates to the device itself. When you’re at home it may relate to your modem, the device that connects your home to the internet.
Our web server platform collects IP Addresses for use in diagnosing errors encountered or to monitor general use of our systems.
Cookies are little text files on your device used to store information as you use a website.
Without logging into our services, we don’t store any personal information in cookies on your devices however we do store cookies should you use features such as changing the display of items on our website.
You can “opt out” of cookies being allowed while using our website by changing the privacy settings in your web browser.
Biddingonline uses third party tools provided by Google and Microsoft to provide advertising and measurement of site usage.
None of the information gathered by third parties is used by Biddingonline or Evans Clarke National to personally identify you.
Upon enquiring or registering with Biddingonline, we collect personal information from you in order to provide our services to you.
When enquiring with us we may keep track of your name and email address or phone number in order to respond to your enquiry.
When registering with us you are required to provide information such as your email address, first and last name, street or mailing address and phone number(s) which are all required for us to be able to provide our services to you and follow up if an issue arises. Unless you opt-out, we may also use your personal information for marketing activities.
When registering and bidding we also keep track of your IP Address to increase the level of customer security as IP addresses can be used to validate your bids.
Any online searches that occur whilst you are logged in to our website are also recorded for analysis to enable us to better tailor our services to your interests.
Biddingonline will not disclose your personal information to any third parties unless required to do so in the normal course of making our services available to you such as facilitating payment via our banking or debt collection providers, helping you organise delivery or collection of your goods or negotiating below reserve bids between vendors and bidders.
Under no circumstances does Biddingonline sell your information to third parties .
You have the right to request copies of your information as recorded within our systems. You can email us for further information about making this request.
Please note that information such as passwords are stored securely, and we cannot retrieve this information in its plain-text form.
All information collected by Biddingonline is stored in data centres across Australia. All data is stored in secure servers and transferred over the internet via secure methods.
While we do our best to protect your information we cannot guarantee the security of any data transmitted to our website and any transmission of personal information is at your own risk.
We recommend avoiding networks such as free public WiFi hotspots to help protect any information transmitted to us.
Should you be finished with our services you are more than welcome to contact us at any time to remove your personal information from our systems.
Upon receiving a request, Biddingonline will replace all personal information with placeholder data so that our systems can continue to operate correctly.